Open to remote roles & freelance work

Hemraj Adhikari, Full-
Stack

I build CRM platforms and internal tools with Next.js, NestJS and PostgreSQL.

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Hemraj Adhikari, full-stack developer and Head of IT in Kathmandu

I run IT at Route2Uni in Kathmandu: AWS, security and support for 50+ staff.

Part Developer. Part IT Lead.

Developer

  • Next.js, React, TypeScript & Tailwind CSS
  • Node.js, NestJS & FastAPI backends
  • PostgreSQL, Prisma, MongoDB & Firestore
  • Redis & BullMQ queues, REST API design
  • CRM architecture with RBAC & auth
  • iOS apps in Swift

IT Lead

  • IT strategy and roadmap for 50+ staff
  • AWS EC2, S3, IAM, VPC, CloudWatch, Route 53
  • Windows Server & Active Directory
  • Microsoft 365 & Google Workspace
  • Docker, CI/CD, Git & Linux
  • L1/L2 helpdesk on a 2-hour SLA
About me

I build software
teams use every day.

I'm a full-stack developer and Head of IT at Route2Uni International Group, building backend-heavy CRM platforms and the cloud infrastructure they run on.

I architect Node.js, NestJS and Next.js systems on PostgreSQL, Firebase and MongoDB, exposed through REST APIs, and run them on AWS. Right now I lead the CRM platform rebuild at Route2Uni (50+ staff, 30+ partner integrations) and a CRM and compliance portal for Dreams Care Homes in the UK, as both engineer and technical lead.

I started in IT support in 2023, joined Route2Uni in 2025 as IT Officer for the UK and Nepal teams, and have led its IT department since February 2026.

CRM architecture Full-stack development Cloud (AWS) IT infrastructure RBAC & MFA Project management NestJS & PostgreSQL Data & reporting
Hemraj Adhikari working on a laptop in a navy blazer
Hemraj AdhikariHead of IT · Route 2 Uni
Kathmandu, NP
30+university partner integrations
2+ yrsbuilding full-stack CRM platforms
7professional certificates, Google & IBM
50+staff using the CRM I built
Services

What I can help build

Practical systems for teams, from the first workflow conversation to hosting, security and support after launch.

01

CRM and Internal Tools

Software shaped around how your team already works: pipelines, records, approvals and reports in one place.

JavaScript · Next.js · Node.js · Firebase · RBAC
Explore
02

Websites and Web Apps

Fast, maintainable sites for businesses, media, schools, artists and shops, on the platform your team can run.

WordPress · Laravel · Shopify · WooCommerce · HTML/CSS/JS
Explore
03

Cloud, Hosting and DevOps

Hosting that stays up and email that reaches the inbox. Migrations with backups and a rollback plan.

AWS · Cloudflare · cPanel/WHM · Docker · CI/CD
Explore
04

IT Setup and Security

Accounts, devices and support routines for offices of 5 to 100 people, plus access reviews and MFA rollout.

Microsoft 365 · Google Workspace · Active Directory · MFA
Explore
Let's build together

Services

Turning team workflows into working software.

Selected work

Selected projects

CRMs, HR systems and apps I built or led, and client websites.

View all 14 projects

More client websites

Have a project in mind?

Tell me how your team works today and I'll suggest what to build.

Get in touch
Experience

Career
Journey

From IT support in 2023 to leading the IT department at Route2Uni in 2026, while running a CRM and compliance build for a UK care provider.

4roles
50+staff supported
2countries: Nepal & UK
View resume
  1. Jul 2026 —
    Present

    Project Manager, CRM & Full-Stack Development CURRENT

    Dreams Care Homes · Newport, Wales, UK · Hybrid
    • Lead the technical roadmap and full-stack build of a bespoke CRM and staff-compliance portal for a UK domiciliary care agency, using Next.js 14, TypeScript and Tailwind CSS.
    • Designed the backend data and access layer on Firebase (Auth, Firestore, Storage) with role-based security rules, as the base for a planned move to NestJS and PostgreSQL.
    • Run delivery end to end, from requirements and sprint planning to reporting for UK leadership, coordinating a distributed team.
    • Rebuilt the portal UI on a production-grade design system with real-time interactive components.
    Next.js 14TypeScriptTailwind CSSFirebaseAgile delivery
  2. Feb 2026 —
    Present

    Head of Information Technology CURRENT

    Route2Uni International Group · Kathmandu · On-site
    Visit ↗
    • Lead the IT department, setting infrastructure strategy and cloud operations for 50+ staff.
    • Lead the full-stack rebuild of the core CRM, with a 10-phase migration onto Next.js, NestJS, PostgreSQL, Prisma, Redis and BullMQ on AWS.
    • Administer AWS (EC2, S3, IAM, VPC, CloudWatch) and enforce RBAC and MFA, reaching 100% compliance with internal security standards.
    • Manage 30+ university partner-portal integrations at 99%+ uptime.
    • Built internal tools: Hajiri (HR & attendance), TaskTrack, partner bulk messaging, the university directory and a mock Pre-CAS interview.
    Next.jsNestJSPostgreSQLPrismaRedis · BullMQAWSRBAC · MFA
  3. Feb 2025 —
    Jan 2026

    IT Officer, UK Team and Nepal Team

    Route2Uni International Group · Kathmandu
    • Ran CRM operations and application workflows for the UK team across 40+ UK university partner integrations.
    • Built automated reporting dashboards that cut manual reporting effort by 40%.
    • Coordinated student support, admissions and infrastructure teams, cutting average ticket resolution time by 25%.
    • L1/L2 support across the organisation with sub-2-hour SLA response times.
    CRM operationsDashboardsWorkflow automationHelpdesk
  4. Feb 2023 —
    Jan 2024

    IT Support Specialist

    Percoid IT Solutions · Lalitpur
    • L1/L2 helpdesk for 100+ users with a 95% first-call resolution rate and all SLA targets met.
    • Deployed Windows 10/11 endpoints; administered Windows Server and Active Directory, user lifecycle and Group Policy.
    • Restructured the IT asset inventory, improving tracking accuracy by 25%.
    Windows ServerActive DirectoryGroup PolicyHelpdesk
Learning

Learning
in Practice

Seven professional certificates from Google and IBM, earned on Coursera in 2026, and more than 50 courses in total. Each card opens the certificate or its Coursera verification page.

See all 44 certificates
Certificate archiveClick a certificate to view it full size
Course certificates · 37Google courses on Coursera, newest first
IBM programmes · 25 coursesCourses completed inside each IBM professional certificate

IBM Full Stack Software Developer

15 courses · Oct 2026
  1. Introduction to Software Engineering
  2. Introduction to Cloud Computing
  3. Introduction to HTML, CSS, & JavaScript
  4. Getting Started with Git and GitHub
  5. Developing Front-End Apps with React
  6. Developing Back-End Apps with Node.js and Express
  7. Python for Data Science, AI & Development
  8. Developing AI Applications with Python and Flask
  9. Django Application Development with SQL and Databases
  10. Introduction to Containers with Docker, Kubernetes & OpenShift
  11. Application Development using Microservices and Serverless
  12. Full Stack Application Development Capstone Project
  13. Full Stack Software Developer Assessment
  14. Generative AI: Elevate your Software Development Career
  15. Software Developer Career Guide and Interview Preparation

IBM AI Developer

10 courses · Aug 2026
  1. Introduction to Software Engineering
  2. Introduction to Artificial Intelligence (AI)
  3. Generative AI: Introduction and Applications
  4. Generative AI: Prompt Engineering Basics
  5. Introduction to HTML, CSS, & JavaScript
  6. Python for Data Science, AI & Development
  7. Developing AI Applications with Python and Flask
  8. Building Generative AI-Powered Applications with Python
  9. Generative AI: Elevate your Software Development Career
  10. Software Developer Career Guide and Interview Preparation
Other courses and certificates (9)
CourseProviderPlatformDate
Deployment PatternsMicrosoftCourseraAug 2026
Design Processes to Automate Application AnalyticsMicrosoftCourseraAug 2026
Monitor, Analyze, and Tune AI AgentsMicrosoftCourseraJul 2026
Configure your Microsoft 365 ExperienceMicrosoftCourseraJul 2026
Automation Using Microsoft DefenderMicrosoftCourseraJul 2026
Mitigate Incidents Using Microsoft DefenderMicrosoftCourseraJul 2026
cPanel & WHM AdministrationcPanelcPanel UniversityDec 2025
Microsoft Azure FundamentalsMicrosoftMicrosoftMay 2025
Hardware Maintenance and NetworkingD/T SolutionKathmandu2023
Education

Education
Foundation

Two IT degrees in progress alongside full-time work: BSc CSIT and a Bachelor of Information Technology.

01BSc CSIT2023 – Present
02BIT2024 – Present
03+2 (NEB)Computer Science · 2022
Kathmandu ModelModel Institute of Technology
2023 — PRESENTBachelor's degree

BSc Computer Science and Information Technology

Model Institute of Technology (Kathmandu Model), Kathmandu

ProgrammingData structuresDatabasesNetworkingSoftware engineering
2024 — PRESENTBachelor's degree

Bachelor of Information Technology (BIT)

Janamaitri Multiple Campus · Bagmati Pradesh University

ProgrammingDatabasesSystems analysis
2022NEB

Higher Secondary Certificate (+2), Computer Science

Sodsha Devi School, Kathmandu · National Examination Board

Hemraj Adhikari
Hemraj AdhikariUsually replies within a day
Get in touch

Let's work
together

A role, a project or a question about your IT setup. Send me a message and I'll reply within a day. I'm based in Kathmandu (UTC+5:45).

hemrajhadhikari@gmail.com +977 986-5802093 · WhatsApp
Kathmandu, Nepal

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