As an IT Consultant and Cloud Engineer based in Nepal, I have delivered reliable IT services to startups, educational institutions, media companies, and businesses across Nepal and worldwide. Every engagement is built on clear communication, measurable outcomes, and long-term trust.
Full-scale IT administration — CRM management, SaaS platforms, RBAC, user governance, partner portals, and reporting dashboards for 50+ staff across 30+ university partners.
CRM administration for 50+ users, data governance, QA workflows, automated reporting, client portal management, and L1/L2 IT support with sub-2-hour SLA.
Cloud-based live radio streaming platform with real-time audio broadcasting, program scheduling, and audience engagement infrastructure deployed on AWS.
Full-scale Nepal government exam preparation platform featuring mock tests, live classes, LMS integration, and student dashboards for Loksewa aspirants nationwide.
IT infrastructure support and academic project mentoring for BIT students. Technical guidance aligned with university curriculum and real-world IT requirements.
Career guidance and technical mentoring for BIT, BCA, BSc CSIT, Computer Engineering, AI learners, and digital marketing students across Nepal and India.
I have helped early-stage startups and small businesses in Nepal build their IT infrastructure from scratch — setting up cloud environments, configuring domain and DNS, deploying WordPress sites, and establishing secure email systems on Google Workspace or Microsoft 365.
For growing businesses, I provide ongoing IT support including server monitoring, backup automation, SSL management, and user administration — giving founders and teams the confidence to focus on growth rather than technology issues.
AWS EC2, IAM, S3, VPC, and CloudWatch deployment for businesses needing scalable, secure, and cost-effective cloud environments.
Full-lifecycle CRM management, user onboarding, RBAC enforcement, data governance, and platform compliance for teams of 50+ users.
End-to-end WordPress setup, performance optimization, cPanel and Hostinger configuration, SSL/TLS, DNS management — 50+ sites deployed.
SSL/TLS certificate management, firewall hardening, vulnerability assessment, backup automation, disaster recovery planning and security audits.
Reliable remote IT support — hardware/software troubleshooting, user onboarding, system health monitoring with a sub-2-hour SLA across all environments.
Operational and student-progress reporting dashboards for leadership teams, cutting manual reporting overhead by up to 40% across client organizations.
Built operational and student-progress reporting dashboards for leadership at Route 2 Uni International Group — automating data aggregation from CRM and partner portals, cutting manual reporting time by 40% and improving decision-making speed across departments.
Owned full-lifecycle CRM administration for 50+ users at Citizen Infotech — implementing data entry standards, system integrity checks, and access governance workflows that reduced data discrepancies by 35% and achieved full compliance with internal governance standards.
Coordinated IT workflows across student support, admissions, and infrastructure teams — implementing ticketing systems and escalation protocols that reduced average ticket resolution time by 25% while maintaining a sub-2-hour first-response SLA.
The CRM restructure and dashboard automation transformed how we manage our student operations. Hemraj understood our business needs and delivered beyond expectations.
Hemraj configured our AWS environment with proper IAM, S3, and CloudWatch monitoring. The documentation he provided was thorough and easy for our team to maintain.
Our platform needed speed optimization, SSL setup, and cPanel configuration done right. Hemraj delivered all of it on time and provided clear handover documentation.
We start with a free consultation via email, WhatsApp, or Upwork to understand your requirements, current infrastructure, and project goals — usually within 24 hours.
I provide a clear project proposal with defined deliverables, timelines, and pricing — no hidden costs. You approve before any work begins.
Work is carried out with regular progress updates. I maintain communication throughout and deliver on schedule with complete documentation and handover.
After delivery, I provide support to ensure smooth handover — answering questions, making adjustments, and offering ongoing maintenance if needed.
Ready to work together? Whether you need cloud infrastructure, CRM administration, WordPress development, cybersecurity hardening, or IT helpdesk support — I'm available for freelance projects in Nepal and worldwide.
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