- Administer cloud-based CRM and SaaS platforms for 50+ staff, enforcing RBAC, MFA, and data governance policies — maintaining 100% compliance with internal security standards.
- Manage university partner portals and integration workflows, ensuring real-time data accuracy across 30+ partner institutions.
- Built operational and student-progress reporting dashboards for leadership, cutting manual reporting overhead by 40%.
- Coordinated IT workflows across student support, admissions, and infrastructure teams — reducing average ticket resolution time by 25%.
- Provide L1/L2 technical support for all staff, maintaining a sub-2-hour SLA across a high-throughput consultancy environment in Kathmandu.
IT Officer · Kathmandu, Nepal
Hemraj Adhikari
Hemraj Adhikari — IT Officer & Cloud Specialist | AWS | Microsoft 365 | System Administration | Kathmandu
IT Officer & Cloud Infrastructure Specialist based in Kathmandu, Nepal with 3.5+ years of hands-on experience in AWS Cloud, SaaS administration, Linux system administration, networking, and cybersecurity. Currently pursuing a BIT degree at Bagmati Pradesh University via Janamaitri Multiple Campus, Kuleshwor. Available for freelance IT projects worldwide. Mentor for BIT, BCA & IT students across Nepal & India.
- AWS Cloud
- Python
- Linux
- SysAdmin
- DevOps
- CRM Admin
- Networking
- Cybersecurity
- Google Workspace
- WordPress
About Me
Cloud & System & Administration |AWS | Microsoft 365
I am Hemraj Adhikari, an IT Officer and Cloud Infrastructure Specialist from Kathmandu, Nepal. Currently serving at Route 2 Uni International Group, I have built expertise across cloud platforms, SaaS administration, system administration, networking, and cybersecurity over more than three years of professional work.
I am a Student Bachelor of Information Technology (BIT) from Janamaitri Multiple Campus, Kuleshwor, Kathmandu under Bagmati Pradesh University
Beyond professional work, I am a passionate Help for BIT, BCA,, IT students, AI learners, and digital marketing learners across Nepal and India — providing real-world career guidance grounded in hands-on industry experience. I help students with IT career planning in Nepal, final-year projects, internship preparation, and IT job hunting in Kathmandu.
Linux Admin Certified
Google Workspace Admin
Microsoft 365 Admin
AWS CCP (In Progress)
- AWS | Microsoft 365 | System AdministrationCareer guidance for BIT, BCA, IT Student, AI Learners & Digital Marketing students in Nepal
- Cloud & SaaS Specialist — AWS, Google Workspace, M365AWS · Google Workspace · Microsoft 365 · Azure Fundamentals
- Sub-2hr Response SLAFast, reliable IT support across high-throughput environments in Nepal and globally
- Global Freelancer — 50+ Websites DeployedAWS EC2 · cPanel · Hostinger · DNS · SSL/TLS · WordPress Security Nepal
Tech Stack
Technical Skills & Tools
AWS Cloud (EC2, IAM, S3, VPC, CloudWatch)
Advanced · 3+ years
Linux Administration (Ubuntu, CentOS)
Advanced · Certified
Google Workspace Admin
Expert · Certified
Microsoft 365 Admin
Expert · Certified
CRM Administration
Expert · 3+ years
WordPress & cPanel Hosting Nepal
Expert · 50+ sites
Cybersecurity & SSL/TLS
Intermediate–Advanced
Python Scripting & Automation
Intermediate
Networking & DNS Management
Advanced
DevOps & Docker
Intermediate
GitHub Actions / CI/CD Pipelines
Intermediate
IT Helpdesk L1/L2 Support
Expert · sub-2hr SLA
Work History
Professional Experience
- Owned full-lifecycle CRM administration for 50+ users — data entry standards, system integrity checks, and user access governance — reducing data discrepancies by 35%.
- Enforced data verification and QA workflows, achieving full compliance with internal governance standards across all active records.
- Automated operational and performance reporting for management, saving ~6 hours of manual effort per week.
- Managed client and partner portals — ensuring content accuracy, access control, and consistent uptime for all stakeholders in Kathmandu.
What I Do
IT Services for Nepal & Worldwide
AWS Cloud Infrastructure & DevOps Nepal
Design, deploy, and manage scalable AWS cloud environments in Nepal — EC2, IAM, S3, VPC, CloudWatch — with automated CI/CD pipelines and infrastructure as code. Available for businesses in Nepal and worldwide.
SaaS & CRM Administration Nepal
Full-lifecycle CRM and SaaS platform management for teams of 50+, including RBAC, MFA, data governance, user onboarding/offboarding, and compliance — based in Kathmandu, Nepal.
Cybersecurity & Data Protection Nepal
Endpoint security hardening, SSL/TLS certificate management, vulnerability assessment, backup automation, disaster recovery planning, and cybersecurity auditing for Nepal businesses.
IT Mentoring — BIT, BCA, IT Students Nepal
Career guidance and technical mentoring for BIT Nepal, BCA Nepal, IT, Computer Engineering, AI learners, and digital marketing students in Nepal & India. Bagmati Pradesh University & TU students welcome.
WordPress & Web Hosting Nepal
End-to-end WordPress setup Nepal, security hardening, speed optimisation, cPanel/Hostinger hosting configuration, DNS management, SSL certificates, and ongoing maintenance — 50+ sites deployed for Nepal and international clients.
IT Helpdesk & Remote Support Nepal
Reliable L1/L2 IT helpdesk support for businesses in Nepal — hardware/software troubleshooting, user onboarding, remote desktop support, and system health monitoring with a sub-2-hour response SLA.
Portfolio
Featured Projects
KBM FM — Radio Streaming Platform Nepal
Live radio streaming platform with real-time audio broadcasting, program scheduling, and audience engagement for Nepal listeners. Built and deployed on AWS cloud infrastructure.
PHPMySQLStreaming APIAWS
View Live
Mega Loksewa — Nepal Exam Prep Platform
Full-scale Nepal government exam preparation platform — mock tests, live classes, LMS, and student dashboards for Loksewa aspirants nationwide. Laravel & MySQL.
LaravelMySQLLMScPanel
View Live
Cloud IT Management System — AWS Nepal
Centralised cloud IT management platform for monitoring servers, user access control, backup automation, and real-time system health dashboards — built on AWS with Python automation. Deployed for enterprise clients.
AWSPythonCloudWatchIAM
Enterprise System ✓
Blog & Guides
IT Insights & Career Guides for Nepal Students
How to Start an AWS Cloud Career in Nepal — BIT & IT Student Guide 2025
Step-by-step roadmap for Nepal IT students to break into cloud computing — free AWS resources, certification paths, and IT job market tips for 2025.
Linux Administration Basics Every Nepal IT Student Must Know — BCA, BIT & IT
Essential Linux commands, file system management, user administration, and networking tools that BCA, BIT, and IT students use every day on the IT job in Nepal.
Cybersecurity Career in Nepal — Complete Roadmap for IT & BCA Students 2025
How to build a cybersecurity career from Nepal in 2025. Covers ethical hacking basics, certifications (CEH, CompTIA Security+), and career opportunities abroad for Nepal graduates.
FAQ
Frequently Asked Questions
Common questions about Hemraj Adhikari's IT services in Nepal, BIT BCA IT student mentoring, AWS cloud expertise, freelance availability, and Bagmati Pradesh University context.
Hemraj Adhikari offers AWS cloud infrastructure setup, Google Workspace & Microsoft 365 administration, Linux system administration, CRM management, WordPress hosting and security Nepal, cybersecurity auditing, SSL/TLS management, and IT helpdesk support — available worldwide from Kathmandu, Nepal.
Yes. Hemraj is fully available for remote freelance IT projects worldwide via Upwork, email, and WhatsApp. He accepts international payments through Wise, PayPal, and Payoneer, and responds within 24 hours.
Yes. Hemraj provides career guidance, final-year project assistance, and technical mentoring for BIT Nepal, BCA Nepal, IT, Computer Engineering, AI learners, and digital marketing students across Nepal and India. He is a BIT student at Janamaitri Multiple Campus, Kuleshwor under Bagmati Pradesh University.
Hemraj specialises in AWS EC2, IAM, S3, VPC, CloudWatch, and automated CI/CD pipelines. He is currently pursuing the AWS Cloud Practitioner certification and has 3+ years of hands-on experience with AWS from Kathmandu, Nepal.
Via the contact section, emailing hemrajhadhikari@gmail.com, WhatsApp at +977-9865802093, or Upwork. Based in Kathmandu, Nepal — available globally.
Pricing varies by project scope. Hemraj offers competitive IT freelance rates for Nepal-based and international clients. Contact via the contact section or WhatsApp to discuss requirements and get a custom quote.
Bagmati Pradesh University (also called Bagmati Province University) is a university in Nepal offering BIT (Bachelor of Information Technology), BBA, LLB, and other programs. Janamaitri Multiple Campus, Kuleshwor, Kathmandu is a leading affiliated college offering BIT and BCA programs. Hemraj Adhikari is a BIT student at Janamaitri Campus under Bagmati Pradesh University.
BIT, BCA, and IT graduates in Nepal can pursue careers as Software Engineers, Cloud Engineers (AWS, Azure), DevOps Engineers, Cybersecurity Analysts, Data Analysts, Web Developers, Python Developers, and IT Officers. Many Nepal IT graduates also pursue opportunities in Australia, Canada, UK, and the USA. Hemraj Adhikari provides mentoring on these career paths.
Get in Touch
Let's Connect
Have a project, need IT support in Nepal, or want mentoring for BIT, BCA, IT, AI, or digital marketing careers? Available for freelance projects, consultations, and student mentoring — locally in Nepal, across India, and worldwide.
Emailhemrajhadhikari@gmail.com
Phone / WhatsApp Nepal+977-9865802093
LocationKathmandu, Bagmati Province, Nepal
Response TimeWithin 24 hours · Nepal & Global
Want to send a full message, request an IT service quote, or ask specific questions about BIT, BCA, or IT mentoring in Nepal?
Send EmailAlso available on Upwork, WhatsApp & LinkedIn